When you purchase a Package on this Page, the item will be sent to your in-game Mailbox.

In the Webshop, you can purchase in-game items for a lower Price, check out special offers, and get free rewards. We also offer a variety of payment options, so you can choose the most convenient way to pay for your purchases.

If you need help with your purchase or would like to request a refund, please contact [ eveshop.inquiry@gmail.com ].

If you want a refund, we can help you as long as you have received and unused the item within 7 days of purchase.

(However, refunds are not available for products that are applied immediately after purchase, or products that come with additional benefits.)

Please note that if you have already received/used the paid item or if the payment is applied immediately, we cannot cancel the purchase and refund the item.

It may take 3-14 days for the refund to be processed, depending on the payment method.

For detailed refund timelines, you can check your payment method's Contact Support.